Privacy Policy

Last updated: November 15, 2025

1Introduction

ZETCOSMETICS LIMITED ("we," "our," or "us") operates the Migli brand and website (miglilashes.com). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services. Please read this policy carefully to understand our practices regarding your personal data.

Company Information:

  • Company Name: ZETCOSMETICS LIMITED
  • Brand: Migli
  • Website: miglilashes.com
  • Email: support@miglilashes.com
  • Phone: +353 858 481 815

2Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

  • Create an account on our website
  • Make a purchase or place an order
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in surveys or promotions

This may include:

  • Name and contact details (email, phone, address)
  • Billing and shipping information
  • Payment card details (processed securely by our payment providers)
  • Order history and preferences
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and screen resolution
  • Pages visited and time spent on our site
  • Referring website or search terms
  • Cookies and similar tracking technologies

2.3 Marketing and Communications

If you subscribe to our newsletter or marketing communications, we collect your email address and communication preferences. You can unsubscribe at any time using the link in our emails.

3How We Use Your Information

We use your personal information for the following purposes:

Order Processing

  • • Processing and fulfilling your orders
  • • Payment processing and fraud prevention
  • • Shipping and delivery coordination
  • • Order confirmations and updates

Customer Service

  • • Responding to inquiries and support requests
  • • Managing returns and exchanges
  • • Providing product information and guidance
  • • Resolving technical issues

Marketing & Communications

  • • Sending newsletters and promotional offers
  • • Personalizing your shopping experience
  • • Product recommendations
  • • Market research and surveys

Legal & Business

  • • Compliance with legal obligations
  • • Protecting against fraud and abuse
  • • Website analytics and improvements
  • • Business operations and record keeping

4Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Contract Performance: To fulfill our contractual obligations when you make a purchase
Legitimate Interest: For business operations, fraud prevention, and website improvement
Consent: For marketing communications and non-essential cookies
Legal Compliance: To meet our legal obligations under applicable laws

5Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us with payment processing, shipping, email marketing, and website analytics. These providers are contractually bound to protect your data and use it only for the specified services.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

6Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • • SSL encryption for data transmission
  • • Secure payment processing through certified providers
  • • Regular security assessments and updates
  • • Access controls and employee training
  • • Data backup and recovery procedures

Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Limit how we process your data
Portability: Transfer your data to another service
Object: Object to certain processing activities
Withdraw Consent: Withdraw consent for marketing
Complain: File a complaint with data protection authorities

To exercise your rights:

Contact us at support@miglilashes.com or call +353 858 481 815. We will respond to your request within 30 days.

8Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.

Types of Cookies We Use:

Essential Cookies: Required for website functionality and cannot be disabled
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

9Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Retention Periods:

  • • Account information: Until account deletion or 3 years of inactivity
  • • Order and transaction data: 7 years for tax and accounting purposes
  • • Marketing communications: Until you unsubscribe
  • • Website analytics: 26 months
  • • Customer service records: 3 years

10International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our service providers may be located.

When we transfer data internationally, we ensure appropriate safeguards are in place through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Certification schemes and codes of conduct
  • Binding corporate rules

11Children's Privacy

Our website and services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 16 years of age without parental consent.

If you become aware that a child has provided us with personal information without parental consent, please contact us immediately so we can remove this information from our systems.

12Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Display a prominent notice on our website
  • Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For specific data protection inquiries, you may also contact our Data Protection Officer at the email address above with "DPO" in the subject line.

Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call us directly.