Terms of Service
Last updated: November 15, 2025
1Agreement to Terms
Welcome to Migli, operated by ZETCOSMETICS LIMITED ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website (miglilashes.com) and our services related to premium lash extension products.
By accessing or using our website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Company Information:
- Legal Entity: ZETCOSMETICS LIMITED
- Company Registration Number: 772378
- Registered Address: The Black Church, St. Mary's Place, Dublin 7, Dublin, IE, D07 P4AX
- Trading Name: Migli
- Website: miglilashes.com
- Contact Email: support@miglilashes.com
- Phone: +353 858 481 815
2Definitions
3Use of Service
3.1 Eligibility
To use our Service, you must:
- Be at least 18 years old or have parental consent
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete information when creating an account
- Comply with all applicable laws and regulations
3.2 Account Responsibilities
When you create an account, you agree to:
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Take responsibility for all activities under your account
- Keep your account information accurate and up-to-date
3.3 Prohibited Uses
You may not use our Service to:
- • Violate any laws, regulations, or third-party rights
- • Transmit harmful, offensive, or inappropriate content
- • Interfere with or disrupt the Service or servers
- • Attempt to gain unauthorized access to our systems
- • Use automated tools to access or scrape our website
- • Impersonate others or provide false information
- • Resell our products without authorization
4Products and Orders
4.1 Product Information
We strive to provide accurate product descriptions, images, and specifications. However:
- Product colors may vary slightly due to monitor differences
- We reserve the right to correct errors in product information
- Product availability is subject to change without notice
- We may discontinue products at any time
4.2 Pricing and Payment
All prices are displayed in Euros (EUR) and include applicable VAT for EU customers.
Payment Terms:
- • Payment is required at the time of order placement
- • We accept major credit/debit cards and other payment methods
- • Prices may change without notice, but confirmed orders are honored
- • Additional charges may apply for shipping and taxes
4.3 Order Process
Order Placement:
- • Orders are offers to purchase products
- • We reserve the right to accept or decline orders
- • Order confirmation constitutes acceptance
Order Fulfillment:
- • Processing typically takes 1-2 business days
- • You'll receive tracking information once shipped
- • Delivery times depend on your location
5Shipping and Delivery
We ship to EU member countries and the United Kingdom. Detailed shipping information is available on our Shipping Information page.
Important Shipping Terms:
- • Risk of loss transfers to you upon delivery to the carrier
- • Delivery times are estimates and not guaranteed
- • Additional customs fees may apply for some destinations
- • You must inspect packages upon delivery and report damage immediately
- • Unclaimed packages may be returned and additional fees charged
6Returns and Refunds
6.1 Return Policy
Due to health and safety regulations, we have specific return policies for beauty products:
Returnable Items:
- • Unopened products in original packaging
- • Defective products (manufacturing defects)
- • Items damaged during shipping
- • Wrong items sent by mistake
Non-Returnable Items:
- • Opened adhesives and liquid products
- • Used or applied lash products
- • Custom or personalized items
- • Products damaged by misuse
6.2 Return Process
To initiate a return:
- Contact us within 14 days of delivery at support@miglilashes.com
- Provide your order number and reason for return
- Wait for return authorization and instructions
- Pack items securely in original packaging
- Ship using provided return label (if applicable)
6.3 Refunds
- • Refunds are processed within 5-10 business days after we receive returned items
- • Refunds are issued to the original payment method
- • Original shipping costs are non-refundable (except for our errors)
- • Return shipping costs are typically borne by the customer
- • Partial refunds may apply for items not in original condition
7Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of ZETCOSMETICS LIMITED and its licensors.
Protected Content Includes:
Usage Restrictions:
- • You may not copy, modify, or distribute our content without permission
- • Commercial use of our materials is prohibited
- • You may not reverse engineer or extract our proprietary information
- • Trademark and logo usage requires prior written consent
8Disclaimers and Limitations
8.1 Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.
8.2 Product Use and Safety
Important Safety Notice:
- • Always perform patch tests before using new products
- • Follow all product instructions and safety guidelines
- • We are not responsible for allergic reactions or misuse
- • Consult professionals for application techniques
- • Discontinue use if adverse reactions occur
8.3 Limitation of Liability
To the maximum extent permitted by law, ZETCOSMETICS LIMITED shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from third-party actions or services
- Issues arising from product misuse or allergic reactions
Maximum Liability: Our total liability shall not exceed the amount you paid for the specific products giving rise to the claim.
9Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.
Key Privacy Points:
- • We comply with GDPR and applicable data protection laws
- • Your data is processed lawfully and transparently
- • You have rights regarding your personal information
- • We implement appropriate security measures
- • Data is only shared as described in our Privacy Policy
10Termination
Your Rights:
- • You may close your account at any time
- • Contact us to request account deletion
- • Outstanding orders remain valid after account closure
Our Rights:
- • We may suspend accounts for Terms violations
- • Immediate termination for serious breaches
- • Right to refuse service at our discretion
Effect of Termination: Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will remain in effect, including payment obligations, intellectual property rights, and limitation of liability.
11Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles.
Dispute Resolution:
- First, contact us directly to resolve the issue informally
- If unresolved, disputes may be submitted to mediation
- Legal proceedings must be filed in Irish courts
- EU consumers retain rights under applicable consumer protection laws
EU Consumer Rights:
If you are an EU consumer, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your statutory rights under applicable consumer protection legislation.
12Changes to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by:
- Updating the "Last updated" date at the top of this page
- Posting a notice on our website
- Sending an email to registered users (for significant changes)
- Displaying a prominent notification when you visit our site
Important: Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using our Service.
13Miscellaneous
Severability:
If any provision is found unenforceable, the remaining provisions remain in full effect.
Entire Agreement:
These Terms, together with our Privacy Policy, constitute the entire agreement between us.
No Waiver:
Our failure to enforce any provision does not constitute a waiver of that provision.
Assignment:
We may assign these Terms; you may not assign your rights without our consent.
14Contact Information
If you have any questions about these Terms of Service, please contact us:
ZETCOSMETICS LIMITED
Dublin 7, Dublin, IE, D07 P4AX
Legal Inquiries
For legal matters or Terms-related questions, please email us with "Legal Inquiry" in the subject line. We aim to respond within 5 business days.
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.